The hotel market in Louisville, Kentucky, has experienced a slow recovery since the peak of the COVID-19 pandemic. While a copious amount of new supply over the past few years has slowed the recovery, ADR has grown steadily. The area will continue to be supported by bourbon tourism, the University of Louisville, and the Kentucky Derby.
A recent survey of property management professionals revealed that while more than 60 percent of respondents were aware that telecom companies are phasing out POTS (Plain Old Telephone Service, also known as analog copper land lines), nearly half reported their elevator emergency communication systems are still based on this endangered technology.
Automation is beneficial to the bottom line, but it can’t replace the unique qualities that consumers crave in some products and services. Wharton’s Stefano Puntoni explains.
Discover the significance of pickup and pace in hotel revenue management. Learn how optimizing these factors can boost your hotel's revenue.
I was invited to lead a session on traveler well-being at the recent GBTA meeting in Dallas. Such an interesting topic, as most of our customers now need to think about employee well-being standards while considering organizational goals and environmental impact.
To gain a competitive advantage, hotel operators must embrace centralized data practices to help them level the playing field against established brands
With so many complex challenges echoing throughout the industry, innovative solutions must be found by hoteliers in order to overcome labor shortages. Only by adapting to new realities can businesses not just survive but thrive in this evolving world.
The Hospitality Sales and Marketing Association International (HSMAI) is now accepting nominations for the 2023 Top 25 Extraordinary Minds and the Marketing and Public Relations Lifetime Achievement Awards. Nominations are open now through Sept. 8, 2023, via the HSMAI registration page.
The state of Arizona, including Tucson, recovered quickly from the COVID-19 pandemic. Hotel performance in Tucson has far exceeded pre-pandemic levels, primarily given ADR gains since 2020. In this article, we discuss the current state of Tucson’s hospitality industry, meeting and group demand factors, and investment interest in the market.
Hotels have an edge over independent banquet halls when it comes to holding events because of their superior infrastructure, safety standards and brand image. However, with the evolving guest preferences and technological advances, it's time for hotels to throw out the old playbook and approach banquets with a fresh perspective, welcoming a new era of hospitality. Read on to know more.