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Hotel Technology News

Artificial Intelligence

AAHOA Endorses the Ethical and Beneficial Use of AI in the Hotel Experience

AAHOA, the Asian American Hotel Owners Association endorses the findings of a recent study conducted by the University of Houston's Conrad N. Hilton College of Global Hospitality Leadership. The study examined hotel guests' acceptance of artificial intelligence (AI)-based systems and how they are reshaping the industry.

Hospitality Technology

Why Automation (or Any Tech) is Difficult to Sell to Hospitality Sector - By Ryan Haynes

Automation can make a significant difference to businesses in the travel and hospitality sectors. After all, this is a sector with a high volume of manual processes, ripe for transformation through automation. So why might you be struggling to sell automation to travel and hospitality businesses if you’re a tech seller?

Artificial Intelligence

How AI Will Affect Paid Search for Hoteliers - By Valentina Suarez

Google has already seen success with their own AI implementations, including their fully AI-powered Performance Max ads, which have seen ‘on average over 18% more conversions at a similar cost per action’ vs. other paid search ads.

Business Intelligence

Unlock the Potential of the Hotel with Business Intelligence

With vast amounts of data at the fingertips - from guest behavior or guest sentiments to intricate sales metrics - the capability to transform these data into actionable insights or strategies is truly indispensable. In this article, we’ll delve deeper into the idea of hotel business intelligence and everything that you need to know to leverage this powerful tool.

Hotel Online Bookings

Maximizing Direct Bookings: The Impact of Enhanced Online Visibility for Hotels

The travel and tourism industry continues to be highly competitive, with people eager to travel again and hotels and chains vying for business against online travel agencies, vacation rentals, and booking sites. After the pandemic in 2021, Google searches for hotels increased by 92%. According to statistics, more than 90% of travelers will do research online, and 82% will complete their booking online.

Sales And Catering Management Platform

6 Ways a Venue Directory Can Help Boost Your Property's Event Bookings

In the bustling world of event planning, the competition to attract clientele and host the most sought-after events has become fiercer than ever. If you own or manage a hotel with event space, the challenge becomes not just about offering an immaculate space but also about ensuring potential clients find and choose your venue over others. This is where the magic of a venue directory comes into play.

Hospitality Technology

Hospitality Technology: Is It the Answer to Everything?

In May 2023, three BOSC 6 students enrolled in EHL Hospitality Business School, namely Matei Testa, Timo Kaiser, and Sophia Schütte, were given the opportunity to attend the Hospitality Industry Technology Exposition and Conference (HITEC) in Dubai as part of EHL's Educational Travel Program. In the following blog post, they reflect on their journey and share valuable insights about the event.

Digital Marketing

Tambourine Expands Photo and Video Production Division

Tambourine's production division includes photographers, videographers, drone operators, underwater photographers, food and beverage photographers, photo and video editors, a styling team, and photoshoot operation coordinators.

Digital Hotel Concierge

8 Ways a Digital Hotel Concierge Simplifies Guest Requests

Guests earlier used to stay dependent on hotel staff to take care of everything manually. All their needs. All their requests, orders, and the overall journey. Well, in today’s digital age, things are shaking up a bit! Hotels are no longer just about a comfy bed and a pool. Diving deeper into the tech world with digital concierge hotel is a must today. Digital concierge meaning - having luxury and quick service, all with a tap on your phone or tablet.

Hotel Data Analytics

How Data Analytics Can Help in Hotel Revenue Management

Picture this: You enter a hotel, and everything, right down to the room temperature and your choice of snacks, feels like it's handpicked for you. On another day, you find that the room prices have tweaked themselves because there's a big concert in town. Magic? Nope. It’s all about hotel data analytics.

Cloud-based Hotel PMS

Lakeside Motel in Wisconsin Adopts Hotelogix to Digitize Operations and Drive Growth

Hotelogix said that Lakeside Motel in Wisconsin Dells, United States, has adopted its Cloud Hotel Property Management System (Hotel PMS) to automate and streamline daily operations while reducing software ownership costs. The property also aims to leverage Hotelogix-powered digitization to drive growth and stay competitive.