Skywares personal attention, seamless implementation and easy-to-use system are a perfect fit for the luxury full-service independent hotel group
Jackson Collection, a luxury family-owned hotel group in Jackson, New Hampshire, has selected Skyware as its preferred property management system (PMS) provider. Skyware's cloud-based PMS is an all-in-one cloud solution that offers front desk management, housekeeping, booking engine, channel management, payment processing, sales and catering, POS, spa/activities management, and reporting features - offering Jackson Collection a single platform for all hotel management needs.
"The personal attention and support I receive from Skyware are tremendous,” says Mark Lahood, owner-operator of The Inn At Thorn Hill and Christmas Farm Inn and Spa, collectively known as the Jackson Collection. “The transition was smooth with Bob, Judie, and the team by our sides the entire way to ensure nothing went astray. Everyone at the property is pleased with the changeover from our previous PMS, and their jobs are now easier. Most hotel technology companies just seem too busy for a company of our size. I need to be able to tailor a product to fit my unique needs, and Skyware has always been able to do this for me. I should also mention that I installed my first Skyware system in 2012!”
The Skyware solution is highly configurable and customizable, designed to meet the business needs of hotels and resorts, no matter their size or type. This system allows Jackson Collection to effectively manage its hotels while keeping operational costs in check.
"Selecting Skyware as our cloud-based PMS solution is a significant move for us,” adds Mark. “In today's competitive market, we needed a technology solution that could meet the needs of our guests and staff and scale to meet our future business needs. The user-friendly system has all the functionality I need to run my business effectively. We can now properly forecast our business, dynamically control our pricing and provide creative packaging to attract new guests. Skyware's system is an innovative solution enabling us to exceed our guests' expectations for years to come.”
"Our partnership with Jackson Collection underscores our commitment to provide hotels and resorts of all sizes and types with a modern, cost-effective PMS backed by expert service and support," says Bob Palloni, CEO of Skyware Technologies. "We are proud to have been selected by such a highly regarded independent hotel group as their technology partner, and we look forward to helping them to streamline operations, increase revenue, and deliver exceptional guest experiences across their properties."
Jackson Collection's adoption of the Skyware Hotel Management System is set to improve the guest experience, drive cost efficiency, and optimize property management at every touchpoint. The collaboration is aligned with Jackson Collection's commitment to staying ahead of technology trends in the hospitality industry.
To learn why more leading independent hotels, resorts, management companies, and RV parks turn to Skyware to maximize bookings and profits, visit skywaresystems.com.
About The Jackson Collection
The Jackson Collection is an anthology of luxury resorts in the White Mountains of New England offering the finest in bespoke Travel. Our properties offer different experiences with guests planning their customized travel. The Jackson Collection is a preservation of historic properties rejuvenating and celebrating the history of Jackson, New Hampshire while elevating the offered experiences making it the ideal vacation location in New England. View our properties and experience the height of luxury in New Hampshire.
About Skyware Hospitality Solutions
Skyware Hospitality Solutions is the industry’s most innovative all-in-one hospitality technology platform trusted by leading independent hotels, resorts, RV parks, and multi-property groups. The company has reimagined the fragmented, complex legacy landscape into a visionary universe of modern, integrated solutions with limitless possibilities. With more than 30 years of hospitality technology experience, Skyware’s solutions are carefully curated to fit the unique needs of each property and built to respond flexibly to the demanding requirements of a fast-changing industry.
Built from the ground up to centralize and simplify operations, the end-to-end cloud-based PMS suite includes Online Booking Engine, POS, Sales, and Catering, and Activity/Spa Scheduling. The easy-to-use system is up and running quickly and seamlessly, delivering a scalable, cost-effective solution that can work with or replace existing hotel systems and technology investments.
With deep industry knowledge and top-rated North American-based support, Skyware’s patented technology accelerates its customers' ambitions, whether to grow and transform or simply become more efficient, productive, and profitable.
Currently, over 200 unique hotel customers in over five countries look to Skyware for tools, technology, and world-class expert support. Founded in 2009, the privately held company is headquartered in Crestview, Florida. For more information, please visit skywaresystems.com.