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Skyware Hospitality Solutions News





Labor Shortage

Shortage of Labor is a Growing Concern As 65% of Hoteliers Look to New Technology to Solve the Problem - By Bob Palloni

In case you haven’t noticed – the hospitality industry is short on labor. Perhaps this statement comes as no surprise; after all, hospitality is notorious for exceedingly high turn-over amongst talent. The average turnover rate in the hotel industry is around 73.8%, and in 2020 69% of hoteliers reported difficulties in finding qualified candidates for their open positions. Unfortunately, this trend was notably worsened by the pandemic, as industries like hospitality were heavily impacted by the mass departure of workers. In fact, the AHLA revealed that over 4.3 million hotel jobs were lost in the United States alone.


Cloud Hospitality Platform

Studies Reveal Surprising Stats Behind Rapidly Changing Guest Expectations and How Hotels Can Use Tech to Meet Emerging Needs - By Bob Palloni

Suppose I were to ask you to define a great guest experience today. In that case, your answer would – in all likelihood – differ substantially from the description of a great guest experience just a decade ago. The hospitality industry is no stranger to the tides of change; after all, ours is a market that exists to appeal to customer preferences.