Hotels have been adjusting their housekeeping policies post-COVID lockdowns, with various brands shifting toward an opt-in model that provides daily housekeeping only to guests who request it. At least one operator is reversing course.
Hotels struggled to remain upright in 2020: just breaking even was considered a monumental feat. In order to do so, many hotels were forced with the unenviable - though necessary - task of slashing services where they could. One of the most remarkable was and continues to be the suspension of daily housekeeping at many hotels. The service, once taken for granted by guests, became an on - request deliverable and typically not offered until multiple days after a check - in.
It’s easy to feel comfortable in a space that magically cleans itself.