Automation is beneficial to the bottom line, but it can’t replace the unique qualities that consumers crave in some products and services. Wharton’s Stefano Puntoni explains.
In this Nano Tool for Leaders, experts from Wharton and SEB explain how a neuroscience-proven tool can help your team work more effectively to find solutions to tough challenges.
In The Prepared Leader: Emerge from Any Crisis More Resilient Than Before, two crisis leadership experts - Wharton Dean Erika H. James and Lynn Perry Wooten, president of Simmons University - provide tools and frameworks for addressing and learning from crises. In the following excerpt from their book, James and Wooten identify the five phases of crisis management.
As voice assist becomes more common, how does it affect the way consumers search for products online? Wharton’s Shiri Melumad has the answer in her latest paper, which looks at the difference between spoken and typed search queries.
Meta’s new social platform, Threads, is off to an impressive start, but can it continue its initial success against Twitter? Wharton’s Pinar Yildirim weighs in.
Fueled by technological disparities and AI biases, the emerging 'algorithmic divide' needs to be front and center for business and political leaders, write Wharton’s Scott Snyder and co-author Hamilton Mann.
In this Nano Tool for Leaders, Wharton's Jonah Berger shares four tips for confident communication in the workplace.
The highest-performing employees know when to speak and when to stay quiet, according to new research from Wharton’s Michael Parke that looks at how employees engage in 'strategic silence.'
Wharton professors Christian Terwiesch and Ethan Mollick weigh in on ChatGPT and why the controversial software has limitless potential to improve education, business, and a range of industries.
Prepared Leaders (those who have worked to ready themselves and their organizations to withstand crises) should be open to all input and perspectives that can help create a solution and improve outcomes, wherever that input and those perspectives surface within the organizational hierarchy.