Rate Management
Why Should Hotels Use Flexible Rates to Increase Bookings
Stand out to travelers on Expedia Group sites with refundable rates
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Google Analytics
Data Democratization: the Benefits of Owning Your Data Vs. the Traditional Agency Model
Not only is it in your hotel’s best interest to take control of your data, but new technology is making it easier than ever to get started. Take a look at the benefits you’ll be able to enjoy and the steps you should be taking.
Conversational AI Technology
Beyond the Hype: The Rise of Conversational AI in Hospitality
The seemingly sudden impact of ChatGPT took many by surprise. But it was many years in the making, and a direct result of the failures of voice search and chatbots that ushered in this next era of conversational AI.
CRM Platform
Carlton City Hotel Singapore Selects Cendyn’s Industry-leading Platform to Power Their CRM
The Singapore-based hotel has chosen eInsight™ CRM to consolidate and enrich their guest data, including enhanced segmentation and reporting capabilities.
Management Appointment Cendyn
Cendyn Announces Senior Leadership Team Expansion
Following the appointment of Jack Blaha as CEO, Cendyn announces the appointment of a Chief Financial Officer, Chief Legal Officer, Chief Operations Officer, Chief Product Officer and the promotion of long-standing Chief Marketing Officer to President & Chief Marketing Officer
CRM Platform
Downloadable Guide - How to Capture More B2B Business for Your Hotel
See how your hotel sales and marketing teams can work together to anticipate and adapt to booking patterns and guest behavior while making visibility and accountability top priorities at every step of the sales process.
CRM Platform
Miraggio Thermal Resort Selects Cendyn's New Integrated Sales and Marketing Platform
The Greece-based luxury resort, has selected Cendyn’s powerful Insight™ CRM and the new eInsight™ Sales solution to generate demand, build pipeline, enhance guest satisfaction and drive loyalty
Cendyn CRM Suite
CRM Analytics: Applying Business Intelligence to Understand Your Guests' Needs
Hospitality is a data rich industry. From bookings, F&B reservations and on-property ancillary spend to social media interactions and email campaigns, hotels can collect millions of data points per year that need to be cleaned, consolidated, and organized to produce the valuable insights that lead to optimized guest engagement and higher revenue.
Cendyn CRM Suite
Cendyn Adds New CRM Analytics Reporting Feature to Award-winning EInsight CRM
The new game-changing visual reporting for eInsight CRM is powered by Microsoft Power BI
Hotel Website Design
Downloadable Guide from Cendyn - Top 2023 Website Design & UX Trends for Hotels
In this latest guide, Cendyn highlights emerging and current website design tactics that will ensure your website isn't left in 2022.