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Topic - Premier Inn Page 2



2011 European Hotel Group Rankings

Following a year of restructuring forced by the global economic crisis, chain hotel supply growth in Europe stabilises. Rankings remain rather similar, with Accor the outright leader in the market and Carlson showing greatest growth.


UK Budget Hotels Open at More Than One a Week

With a new hotel opening at a rate of more than one a week, branded budget hotels remain the most dynamic segment of the UK hotel industry, according to the latest report from HotStats and published by Hotel Analyst newsletter.



UK Budget Hotels 2010 - Top Two Dominate Branded Budget Hotel Market

The branded budget hotel market in the UK continues to be dominated by just two large players, according to new research by TRI Hospitality Consulting. Figures from Budget Hotels 2010 UK show that the biggest brand, Premier Inn, had 41,511 rooms at the end of 2009 which gave it a market share of almost 38%.





Consumers Continue to Be Frustrated by Poor Customer Service Across Travel Websites

The latest eTravel Benchmark study from eDigitalResearch reveals that online travel websites are still failing to deliver adequate customer service. 43 out of the 47 websites reviewed have been affected by 'satisfactory', 'poor' or 'very poor' customer service scores, with the airlines sector failing to answer over 51% of all email queries.