In this episode the second of a mini-series on revenue management and pricing strategies, we speak with Radisson, Preferred Hotels and IDeaS RMS about the hotel performance metrics and how they are changing.
In this episode we speak with Simon Schwitallik, Director of Commercial Strategy and Analytics at Design Hotels to discuss the trends in defined hotel collections and the importance of a tech stack to deliver digital experiences that match the hotel ethos and style.
We speak to Kristoffe Biglete Sales & Marketing Manager, Club La Santa about the challenge of staff shortages in the hospitality industry. He explains how the hotel builds its brand to stand out from the crowd on the small island of Tenerife. From sports instructors to waiters and housekeeping - Kristoffe explains the power of brand marketing and how they turned to TikTok to keep the recruitment drive strong.
Ahead of IHTF 2023, we speak to the presenters, panelists and sponsors to get the insight on the content that will be shared and the key trends hot on hospitality lips. In this episode we speak to Dhiraj Singh from Canary Technologies and discuss how security is embedded within the guest journey but the challenges hoteliers face in realising the benefits.
We speak to Joost Doevendans, Head of Sales, Proposales to learn how RFPs are evolving and how much of the MICE market has returned.
We explore Robotic Process Automation (RPA) and how this is being applied to hotel tech environments to ease the administrative burden on staff, connect system data and ensure better quality use of information. We're joined by Stephen Burke, CEO & Founder, RobosizeME and Mehdi Soua, CIO, Louvre Hotels Group.
In this episode we look at the important factors of hospitality today; the aspects that generate excitement and the role of digital services in delivering the ultimate experience.
Speaking to Managing Director Iain Jurgenseon of Portavadie which received £35m investment to become an inclusive resort, it hosts 400 staying guests across its campsite, marina, hotel and serviced apartments. We learn how tech is an incredibly important part of the resorts wider strategy, inspired by Disney.
Social distancing, contactless technologies, new guest expectations and digitalisation - how much is it influencing the use of space in hospitality? Todd Lundgren, Principal at CRTKL talks about hotel design, the evolution of hospitality environments and the role of technology