The CTO Scholarship Foundation – the Caribbean Tourism Organization (CTO)’s scholarship programme – is accepting applications for scholarships and study grants until Friday 1 May.
Launch Pad for Job Seekers and Newcomers
Nonprofit and hotel industry leader develop employment opportunities for adults with disabilities
A well-developed workforce is the key to Aruba's success as a tourist destination, so the country is launching a new training and certification initiative built around training resources from the American Hotel & Lodging Educational Institute (AHLEI), a National Restaurant Association hospitality portfolio brand.
CEO & Founder of Groot Hospitality Joins Chaplin School of Hospitality & Tourism Management to teach 'The David Grutman Experience: The Class'
Responding to a quickly growing segment of the traveling population, the American Hotel & Lodging Educational Institute (AHLEI) has revised Elements of Service: Serving Guests with Disabilities, an online training program that teaches hospitality professionals how to provide superior guest service to guests with physical disabilities.
Announced ahead of UN World Tourism Day, partnership highlights opportunities available to young people in the tourism industry
A new approach to training hospitality through the heart and not the head. Empathy, Patience, Intuition and Compassion
Hospitality operations depend on their employees to deliver service that keeps guests coming back. Their success depends on having managers with strong leadership skills who can inspire and motivate employees to follow through on their property’s goals.
The Hotel Association of New York City announces the launch of a new nonprofit foundation that will direct the educational, philanthropic and research initiatives of the hotel industry – among the city's most crucial sectors – into programs that promote the health and vitality of the hotel business, its employees and their families.
Royal Lancaster London has launched its very own Apprenticeship Academy. This means that employees can gain nationally recognised qualifications whilst in employment without the burden of debt.
In the era of online reviews and social media, guest experiences at the front desk impact the financial success of your hotel. First impressions formulated at check-in bias guests' overall opinions, whether for better or for worse.
The American Hotel & Lodging Educational Institute (AHLEI) has published a new edition of its food safety textbook, Food Safety and Quality Management, Third Edition, by Ronald F. Cichy and JaeMin Cha fromThe School of Hospitality Business, Michigan State University.
This foundational textbook introduces students to supervision and management skills that are essential to a successful career in hospitality. Ninemeier, drawing on his considerable industry experience and insight, takes a fresh look at the Supervision course, expanding coverage of topics critical to the workforce today.
Set to launch in September 2020, with campuses in Bangkok and Chonburi in Thailand, the institute is poised to become the leading hospitality education facility in Southeast Asia and will offer certificates, diplomas and bachelor degrees in hospitality management in academic association with Les Roches.
Dallas Mayor Michael S. Rawlings joined the American Hotel and Lodging Association (AHLA), the American Hotel and Lodging Educational Foundation (AHLEF), the Texas Hotel and Lodging Association (THLA), and the Hotel Association of North Texas (HANTX) to announce two local grants totaling $75,000.
As part of the ServSafe Workplace platform, this training educates learners about unconscious bias with hospitality industry-specific examples presented through modules for employees and managers.
In Orlando, more than 190,000 young adults are looking for employment. Yet, the Orlando hotel industry has more than 7,600 job openings annually and nearly 400 positions open currently. Grant funds will connect youth to employers in the hospitality industry and provide training to help them succeed.
Joint Venture Addresses Critical Culinary Skilled Labor Shortage
Initiative Includes Training, Placement for Opportunity Youth in High-Demand Markets
Doug Kennedy, who is the President of Kennedy Training Network, Inc., (KTN) says 'Now more than ever, your guests’ experience at the front desk impacts the financial success of your hotel.' In the past we all learned that 'an unhappy guest tells 9 or 10 others...' but in the era of online guest reviews and social media postings those numbers grown exponentially.
Training Modules Created by Emotional Intelligence Experts the School of Life to Roll out Across Crowne Plaza Hotels In 2019
In their efforts to make a positive contribution towards tourism development and the growth of the hotel industry at large, BON Hotels has announced their plans to partner with prominent Nigerians with strong roots in the hospitality industry to open a hotel school in Abuja early next year.
Marriott International in Europe announced today that the company’s goal of providing career development opportunities to young people in Europe has been doubled to reach 40,000 by 2020. This pledge to provide career and training opportunities reflects the company’s ongoing commitment to ‘putting people first’ and follows the company’s growing footprint in Europe.
The webinar 'Why You Should be Listening to What Your Voice Agents are Saying to Real Callers' will take place at 11:00 am CDT on September 26th, 2018.