Recruitment
Hilton Introduces First Large Scale Employer Brand Campaign 'Every Job Makes the Stay'
New campaign to showcase the many career options available in hospitality
New campaign to showcase the many career options available in hospitality
Be will highlight the vast opportunities within Marriott, from hotel operations and food and beverage to sales and marketing, systems engineering, and tech roles.
As the pandemic eases, the hospitality industry faces multiple challenges in recruiting talented employees. This situation is likely to result in some exciting hiring trends in 2022, including a stronger focus on technology use and the overall employee experience. Organizations will have to deploy innovative solutions to attract the human capital they need in this competitive environment.
A recent survey from the Hospitality Asset Managers Association reveals availability of staff as the top concern followed by customer demand and labor costs. The concern was echoed during recent earnings calls with one senior hotel executive describing it as one of the most important issues currently.
Accor embraces digital recruitment to meet the expectations of a new generation of candidates
This past week, Mike McKean, CEO of The Knowland Group, the worlds largest data firm in the global meetings and conventions industry, penned an article on Recruitment, Retainment, and Creating a Culture of Success at Your Company. McKeans article focused on Knowlands Employee Development Pipeline, which encourages employees to 'Belong, Thrive and Arrive' in their employment.
Having a happy, motivated and productive team is key to customer service, maintaining sales and controlling costs. Conversely unenthusiastic or discontented staff will not only affect the quality of service, your sales and the day-to-day running of the operation, but will also rub off on everyone else, and ultimately lead to high labour turnover.
The recruitment process can be costly, so any business wants to try to get it right first time with a minimum of disruption. So what exactly can you be doing before a vacancy even exists, or once your search is on, to attract and hire the best people to your business?
Every once in awhile an authors think-piece hits the bulls-eye. A recent article by Elizabeth Green titled Building a Better Teacher (New York Times, March 7, 2010) does just that. But what does this have to do with hospitality? Actually, its a no-brainer.
Top talent seems to be as elusive as Superman's true identity; managing this talent an equally elusory skill. HVS Executive Search decided to play Lois Lane and went out in search of the superhero hotelier.