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Topic - Features

Buzzwords
Illustration Buzzword concept - Source Preply

Corporate Buzzwords: Good, Bad, or Scaring off New Hires?

Corporate buzzwords, also known as jargon, are an everyday part of the office world. And people use them for many different reasons. These phrases sound trendy, create a sense of belonging, provide an easy way to shift gears in a meeting, or even allow us to make light of a challenging situation. But sometimes corporate buzzwords can also have a negative impact. According to a recent study by preply, some of these words are creating a rift in the workplace.

Independent Lodging Congress
ILC Founder and Chairman Andrew Benioff

A Deep Dive Into ILC's Fresh Take on Events for Independent Hotels with Founder and Chairman Andrew Benioff - By Alan Young

If I were asked to compile a list of the most prominent figures currently influencing the trajectory of the independent lodging industry, Andrew Benioff, the Founder and Chairman of the Independent Lodging Congress would undoubtedly be included. As a tenured hospitality professional, I’ve been given the opportunity to connect with countless thought leaders in the space – many of whom exhibit a seemingly unquenchable appetite for innovation and growth – and Benioff is no exception.

Cornell Center For Hospitality Research Panel
A robotic arm - Unsplash

The Next 100 Years: Hospitality Guests of Tomorrow

In this report, we present a panel discussion in which we look ahead to where the hotel and travel industry will be in the next 100 years. We chose this topic in part because 1922 was the year when the American Hotel Association (as it was then known) encouraged Cornell University to create a 'hotel program,' which had the goal of helping to professionalize an industry that was experiencing the growth and expansion of the first hotel chains (notably, the Hotels Statler).

Hospitality Jobs
Lego figures - Unsplash

How to Create Thriving Hospitality Teams in the Post-pandemic World - By Sarah Diehl

Today, job candidates are not only less plentiful but also less experienced, and the new labor force requires hospitality operators to do more with less. Industry-leading employers are finding creative ways to attract quality talent, invest in employee development, and capture labor efficiencies in their business models, but some hospitality operators are struggling to adapt. Based on insights from Empowered Hospitality’s over 300 hospitality clients, there are four practical strategies that can help cultivate thriving hospitality teams in 2023.

Hospitality Jobs
A question mark - Unsplash

So What Exactly is My Job? Exploring the Outcomes of Qualitative Job Insecurity for Hospitality Workers - By Richard A. Currie

While many hospitality workers lost their jobs in the midst of Covid-19, those who maintained employment were likely left wondering whether and at what point in the future their jobs would resemble what they had come to expect and appreciate about their jobs prior to the pandemic. With this in mind, the purpose of this research was to examine the impact of qualitative job insecurity on two relevant, yet underexplored work-related outcomes for hospitality workers: idiosyncratic deals and illegitimate tasks.

#HospitalityStrong
A server decorating a banquet table - Unsplash

Rebuilding #HospitalityStrong - By Quendrida Whitmore

Hospitality is a multi-billion-dollar industry commonly identified with hotels, travel, and care sectors. Hospitality and customer service connect with aspects crossing both segments. For example, numerous companies call their customers guests, striving to provide exceptional service driving profits and revenue. Over the last few years, however, Covid-19 has offered a tremendous challenge to the hospitality industry. This article will give tips to help us rebuild #HospitalityStrong!