Restaurant trainers, hotel trainers and human resource professionals gather to learn and network together and employ practical techniques from expert speakers

CHART - Council of Hotel and Restaurant Trainers;
High quality, employee training programs are mission critical for increasing employee retention and for positively impacting employer’s bottom line. Members and guests of the Council of Hotel and Restaurant Trainers (CHART, www.chart.org) will gather in Orlando February 5-8, 2011 to share and learn effective training and development practices that can quickly improve operational results and advance employee performance. CHART will host this 81st semi-annual hospitality training conference at the Hilton located in Walt Disney World Resort in Lake Buena Vista, FL. The agenda, with speaker bios and topics, can be viewed at: http://chart.org/conf.php.

“In challenging times, the role of training is even more critical. CHART conferences offer attendees outstanding opportunities to learn, grow and network together and further strengthen the hospitality industry.”

This conference is the premier event where hotel trainers, restaurant trainers and hospitality human resource professionals gather to learn from thought-provoking keynote speakers, participate in interactive educational break-out sessions, network, and share best practices. The three day conference and one pre-conference day is specifically designed to include relevant and timely industry workforce learning topics, such as retention, training solutions, leadership success, ethics, change management, social media, leading-edge training techniques, and communication strategies.

“The Orlando conference offers attendees access to top-notch speakers and ideas which can be immediately implemented to gain the competitive edge,” commented Mike Amos, CHART President and Franchise Consultant for Perkin & Marie Callender’s. He continues, “In challenging times, the role of training is even more critical. CHART conferences offer attendees outstanding opportunities to learn, grow and network together and further strengthen the hospitality industry.”

Inspiring Keynote Speakers:

  • IT'S SHOWTIME
    Jon Petz, Chief Engagement Officer, BORE NO MORE!
    Best-selling Author of Boring Meetings Suck – CHART will provide a free book for each attendee.
  • Brilliant Service IS the Bottom Line
    Simon T. Bailey, Founder and Chief Brilliandeer, Brilliance Institute, Inc.
    Author of Brilliant Service is the Bottom Line – CHART will provide a free book for each attendee.
  • Social Media: New Media, Right Media!
    Janet Hoffmann, SPHR, President, Hoffmann and Associates, Inc.
  • DASH – What’s Next?
    Tom Gathers, Senior Vice President of Human Resources, LongHorn Steakhouse
Additional Conference Features:
  • Interactive Breakout Sessions on Timely Industry Topics
  • Two Pre-Conference Trainer Competency Certificate Workshops
  • First-Time Attendee Orientation Program
  • Networking Opportunities
  • Resource Gallery Vendor Exposition
  • 16th Semi-Annual Community Service Event
  • Welcoming Energetic Atmosphere
The CHART conference promises an incredible personal and professional development experience.

For additional conference information, as well as to register, visit http://chart.org/conf.php.

Early Registration Fee:
On or Before December 22, 2010
$695 Member - $820 Non-Member

Late Registration Fee:
After December 22, 2010
$800 Member - $925 Non-Member

On Site Registration Fee:
$900 Member - $1,025 Non-Member

One Day Registration Fee:
$300 Member/Non-Member - $100 Student

Blueprint Competency Certificate Workshops:
$49 with conference attendance - $69 with no conference attendance

CHART will host their Summer 2011 conference in Las Vegas, NV.

For more information, please call 312.405.2634, email lmarovec@ameritech.net or visit www.chart.org.