Lotte Hotel Seattle announced the appointment of Steven Kalczynski as Managing Director. As the newest appointment to the growing executive leadership team, Kalczynski will drive forward the luxury hotel's mission of delivering exceptional guest experiences while maintaining a dynamic and convivial environment for all employees.
Steven Kalczynski is a seasoned and talented Managing Director, bringing 20-plus years of leadership expertise in hotel operations management. He joins Lotte Hotel Seattle following a 10-year tenure as Managing Director of The Townsend Hotel in Birmingham, Michigan. During his time on the leadership team, Kalczynski oversaw $25 million in revenue along with a $15 million renovation project.
"We are proud to welcome Steven to the Lotte Hotel Seattle leadership team," said Jim Petrus, Chief Executive Officer at Lotte Hotels and Resorts Americas. "Steven's track record of providing superior executive leadership will be an invaluable asset to the Seattle team and the future of the Lotte Hotel Seattle brand as a whole."
Kalczynski is a dedicated, results-driven leader with proven success in luxury hotel management and franchise operations. He brings a wealth of knowledge along with a diverse background in the hospitality space, having worked with some of the most prestigious international brands and hotels, including The Peninsula, Shangri-La, St. Regis, Oberoi Hotels & Resorts and The Luxury Collection.
"Since the beginning of my career, I have been passionate about making positive, impactful changes within the hotel industry," said Steven Kalczynski. "As I embark on this next step in my career alongside the Lotte Hotel Seattle team, I am honored to support the growth and development of our employees while continuing to offer an unmatched level of luxury service to our guests in Seattle."
In partnership with the existing leadership team, Kalczynski will guide the day-to-day hotel efforts to ensure guest satisfaction in all areas. Kalczynski's dedication to service and hospitality has prepared him as he takes on this position overseeing ongoing hotel operations and team member management.