HNR News Issue: August, 8 2023 |  Read Online

HNR News
How Digital Transformation is Facilitating Servitization in the Hospitality Industry

How Digital Transformation is Facilitating Servitization in the Hospitality Industry

The hospitality industry is currently undergoing a digital transformation that is raising the bar for customer service. Modern guests are looking for a hotel experience that puts their needs first, starting with the selection of the destination. They crave novel experiences, expedient customer service, and the ultimate level of comfort, among other things. These expectations are ever-evolving, so hotel operators need to find ways to keep up. Read more

TODAYS BYLINES

 

Hospitality Financial Leadership

What is Hospitality Financial Leadership? - By David Lund

Book Excerpt from The Prosperous Hotelier - What is 'Hospitality Financial Leadership?' Read more

 

Green Sourcing

Visioning 2023: Sourcing Green: Sustainable Procurement in Hospitality - By Gareth Fraser

When we look at the hospitality ecosystem and, more specifically, the procurement supply chain, which directly informs the experience hotels offer to their guests, we recognize a significant opportunity to create positive change. Read more

 

The Hotel Of The Future

Hotels in the 2030s: Perspectives from Accor's C-suite

Three hospitality executives envision a future in which hotels are sustainable, tech-enabled hubs for travelers and locals alike. Read more

 

Marketing Communications

Why Marcomms is More Important Than Sales: Changes in B2B Buying and Selling - By Ryan Haynes

In the age of information and the internet, B2B buyers now do a lot more independent research before engaging with a sales team. This changes the way businesses can interact with their prospects, and blurs the lines between sales and marketing. Here’s a closer look at how and why marcomms is becoming more important than sales. Read more

 

Trends

 

Hotel Construction Pipeline Canada

Hotel Construction Pipeline in Canada is Up; Toronto and Vancouver with Impressive Pipelines at Q2 2023

As seen in the recently released Canada Construction Pipeline Trend Report from Lodging Econometrics (LE), the total construction pipeline in Canada continued to expand at the close of the second quarter with 275 projects/37,359 rooms, up 5% by projects and rooms year-over-year (YOY). Read more

 

Hotel Performance Trends

Weekly Global Hotel Performance Trends from STR: 23-29 July 2023

Global occupancy (excluding the U.S) climbed 0.3ppts to 72.8%, resulting in another post-pandemic high and a YoY gain of 5.2ppts. Comparing against pre-pandemic times, the matched week in July 2019 marked the high point of global occupancy at 75.9% (+3.1ppts higher compared to 2023). Global ADR remained over US$150 at US$154, which was up 10.5% YoY with RevPAR of US$111 up 19% YoY. Read more

 

Market Report U.S.

CoStar Reports Labor Costs Kept U.S. Hotel GOPPAR Down in June

U.S. hotel gross operating profit per available room (GOPPAR) fell year over year for a second consecutive month, according to CoStar’s June 2023 P&L data release. Read more

 

U.S. Employment Trends

U.S. Employment in Leisure and Hospitality Changed Little in July (+17,000)

U.S. Unemployment Rate Up to 3.5% for June Read more

 

News

 

Digital Concierges

How a Digital Hotel Concierge Transforms Guest Engagement

This article focuses on exploring the concept of digital hotel concierge to its core. Read more

 

Sales And Catering Management Platform

Napa River Inn Joins Forces with Tripleseat Hotels to Streamline Onsite Group Sales and Events Management

Leading sales and catering software adds the historic property to their platform Read more

 

Hotel Sales Training

Doug Kennedy Announces Next Topic In His Webcast Training Series: Reservations Sales: Remember, Ring-Ring Means Cha-Ching!

Complimentary Registration Sponsored by Travel Outlook, Better Talent, and Track Hospitality Software Read more

 

Hotels For Sale Texas

Holiday Inn Express & Suites Lubbock Central - University Area Hotel in Lubbock, TX for Sale

HVS Brokerage & Advisory, as the sole and exclusive advisory firm to ownership, presents the opportunity to acquire the 107-key Holiday Inn Express & Suites Lubbock Central University Area, a limited-service hotel asset in Lubbock, Texas. Read more

 

Hotel Transaction Florida

Super 8 by Wyndham Ormond Beach, Florida Sold

DSH Hotel Advisors has arranged the sale of the 48-room Super 8 by Wyndham Ormond Beach, Florida for an undisclosed price on July 11th, 2023. Read more

 

Hotel Development Melbourne

Prominent Melbourne CBD Site Approved for a Major Hotel Development Has Been Listed for Sale

Located at 540 Flinders Street, the 1,971sqm site currently features a two-level office-warehouse with prominent dual frontage to Flinders Street and Flinders Lane. Read more

 

In Brief

 

Ancillary Revenues
8 Hotel Ancillary Upselling Ideas

HVS Asia Pacific
HVS Asia Pacific Hospitality Newsletter - Week Ending 4 August 2023

Hotel Development Spain
Ibis Styles to Open New Hotel in Benidorm, Spain

U.K. Economic Outlook
UKHospitality Responds to New UK Interest Rate Rise

Management Appointment Rotana Hotels
Eddy Tannous Named Chief Operating Officer for Rotana Hotels

Expedia Group Results
Expedia Group Reports Highest Ever Second Quarter Lodging Gross Bookings, Up 7%

Hotel Opening Vietnam
L7 Hotels by Lotte West Lake Hanoi Opens in Vietnam

Hotel Opening Toronto
Tru by Hilton Toronto Airport West Hotel Opens

Hotel Opening Republic Of Georgia
The First Radisson RED Hotel in Eastern Europe Has Opened in Tbilisi, Georgia

 

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