HNR News Issue: July, 26 2023 |  Read Online

Does Your Reservations Call Scoring Criteria Need To Be Updated? - By Doug Kennedy

It’s finally here! The 2023 Leisure Travel Trends Study. We asked travelers a series of open-ended questions to help uncover hidden objections that prevent someone from booking a stay. What we found was not surprising, but what was surprising was how uniform the responses were to the question, 'What is one thing a hotel could do that would convince you to book a stay?' Read more

The highest consumer sentiment we’ve seen in 18 months strongly suggests we’re nearly back to normal. There’s improvement across all demographics, with the variance between age groups closing and less affluent socioeconomic groups catching up. Finances have stabilised, and some groups even have disposable income to spend. While inflation remains the biggest factor affecting finances, fewer people are cutting back and spending intentions have consistently improved since June 2022. We explore what these findings look like for consumer businesses. Read more

Canada’s hotel industry reported its highest average daily rate (ADR) and revenue per available room (RevPAR) on record, according to CoStar’s June 2023 data. Read more

The number of people visiting ChatGPT’s website was down 10 percent worldwide in June Read more

Google’s new chatbot could simplify travel planning for people around the world. During the Google I/O 2023 conference, the tech giant announced it would soon add extensions to Bard. One of two Google chatbots in development, the new Bard advancements could surpass the capabilities of both ChatGPT and Microsoft’s Bing Chat Read more

Rollout of the joint technology is underway at three iconic East Coast properties Read more

Hyde Bodrum will be the first Hyde to offer an all-inclusive experience, as well as the brand's first destination in Turkey, set to open in early 2024. Read more

Four Seasons Hotel and Private Residences Jacksonville will offer 170 luxuriously appointed rooms and suites, 26 Private Residences, and four dining and lounge outlets including a signature rooftop restaurant and bar, all-day restaurant, pool bar and grill, and lobby bar. Read more

HVS Hotel Management announced it has been selected to operate the to-be-built Wyndham Garden in Forest Park, Georgia. Construction on the property is expected to begin before year-end 2023, with an anticipated completion date of early 2025. Read more

Pier Sixty-Six Resort, the centerpiece of a $1 billion redevelopment project by Tavistock Development Company, is a renowned landmark that will reinforce its identity as one of the most esteemed resorts in Florida. Read more

The renovation, which began in June and is expected to cost approximately $20 million, will feature a full revitalization of the ballrooms and meeting spaces, followed by all-new guest rooms in its historic tower, and conclude with enhancements to the hotel’s iconic lobby, lobby bar, and Café at the Pfister. Read more

Set to open as part of the first phase of development at Triple Bay, the Equinox Resort Amaala will be located adjacent to the Triple Bay Marina Yacht Club. Read more

New multi-unit deals with established developers expand ECHO Suites' presence in Alabama, Iowa, Nebraska and South Dakota while launching the brand in Canada Read more

Sonnenblick-Eichner Company, on behalf of Steve Hermann Hotels, has arranged a $100 million sale of The Inn at Rancho Santa Fe, an 85-room, full-service, luxury boutique resort located in north San Diego County’s exclusive enclave of Rancho Santa Fe, CA. Read more

IHG Hotels & Resorts announced voco Zeal Exeter Science Park in partnership with Zeal Hotels – the first lifecycle net zero carbon hotel for both businesses. Read more

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