HTrends Issue: April, 21 2023

HTrends Issue: April, 21 2023 | Read Online

Weekly Hospitality Trends Update

Trends

Hotel Reputation Management

Online Reputation Management for Hotels: A Complete Guide - By Catalina Brinza

Your complete guide to online reputation management for hotels. Tips to improve the guest experience from pre-stay to post-stay. Read more

Traveler Tribes

Traveler Tribes 2033 - Looking Back on Our Predictions for the Future - By Neil Rogan

This is a long-term project, with previous Traveler Tribes report releases in 2007 (exploring the sector in 2020) and 2015 (making predictions for 2030). Each is a fascinating time capsule, revealing how the future looked from vantage points in the past. Today, I would like to look back and see how our predictions have fared – what did we get right and what did we get wrong? Read more

Menu Labeling Regulation

U.S. Menu Labeling Regulations Are Coming Back

Operators have until Nov. 7 to be back in compliance with rules Read more

Hotel Real Estate Sale Trends

U.S. Hotel Real Estate Sale Trends - Mixed Signals Indicate Greater Uncertainty Ahead

Although hotels showed continued positive price momentum in all regions from the prior year (year over year), prices faltered in some regions from the prior quarter, especially in the Mid-Atlantic and to a lesser extent in the South Atlantic regions. Read more

American Customer Satisfaction Index

Customers Give Hotels '5 Stars' As Guest Satisfaction With the Industry Surges, ACSI Data Show

According to the American Customer Satisfaction Index (ACSI®) Travel Study 2022-2023, satisfaction across all four industries measured — airlines, hotels, car rentals, and online travel agencies — is up. The outlook is especially cozy for hotels. Read more